FAQs
Here are some of the most frequently asked questions regarding the Blue Tail Apparel website and our products. Please contact us if you have any further questions.
How do I register for a new account on the Blue Tail Apparel website?
You have two options to create a Blue Tail Apparel & Merch online account. You may register for a new account below or “Create an account” (check the box under your address information during the checkout process). If you choose not to you can checkout as a guest.
Please click the link below to register your new account on the Blue Tail Apparel & Merch website.
What can I purchase on the Blue Tail Apparel website?
You can purchase our high-quality, branded dispensary apparel and accessories on the Blue Tail Apparel & Merch website and have them conveniently shipped to your home. Or you can choose “Local Pickup” at checkout and pickup your merch in-store during regular business hours. Click here for directions. (We will send you an e-mail when your purchase is ready for pick-up!)
What is your Refund & Returns Policy
Please see our Blue Tail Apparel & Merch Refund & Returns Policy by clicking the link below.
What forms of payment do you accept?
Convenient and secure credit / debit card payments are accepted for Blue Tail Apparel & Merch purchases online.
Which shipping service do you offer for online orders?
Currently, we offer USPS Priority shipping services for Blue Tail Apparel & Merch eCommerce orders and ship within the continental USA only. We hope to expand the shipping services and/or carriers in the near future.
Can I track my order after purchase?
Yes, after your order is processed (please allow 2-5 business days to process), packaged and shipped we will send you tracking information so you can follow your order every step of the way. Please contact us if you have questions.
How do I get to the Blue Tail Apparel store?
The Blue Tail Apparel & Merch store is conveniently located directly off the U.S. Highway Rt. 6 in Wellfleet between Hyannis and Provincetown in a plaza designed like a rest stop for easy entry and exit. The shopping plaza we are located in also includes a bakery, liquor store, and U.S. Post Office for your convenience. Click here for directions.